Terms & Conditions

TERMS & CONDITIONS

Last Updated: August 17, 2026

These Terms & Conditions ("Terms") govern your access to and use of the OREVYNA website, online store, products, content, and related services (collectively, the "Services").

OREVYNA is operated by Shenzhen Xinkaida Network Technology Co., Ltd. ("OREVYNA," "we," "us," or "our").

By accessing our website, creating an account, or placing an order, you agree to these Terms.

If you do not agree to these Terms, please do not use the Services.

1. USE OF THE SERVICES

You may use the Services only for lawful purposes.

You may not:

• Engage in fraud or unlawful activity
• Attempt unauthorized access to our systems
• Introduce malware or harmful code
• Interfere with website security
• Misuse promotional offers
• Infringe intellectual property rights
• Impersonate another person
• Submit false or misleading information
• Use automated systems in a manner that materially disrupts the Services
• Violate applicable law

2. ELIGIBILITY

By placing an order, you represent that you have legal capacity to enter into the transaction.

If you are below the legal age of majority in your jurisdiction, you should use the Services only with the involvement and authorization of a parent or legal guardian where required.

3. CUSTOMER INFORMATION

You agree to provide accurate, current, and complete information reasonably necessary to:

• Complete purchases
• Process payments
• Deliver products
• Provide customer support
• Process returns or refunds
• Prevent fraud

You are responsible for reviewing your shipping and contact information before submitting an order.

4. PRODUCT INFORMATION

We make reasonable efforts to provide accurate information regarding:

• Product descriptions
• Available sizes
• Measurements
• Materials
• Colors
• Images
• Prices
• Availability
• Promotions

Minor differences may occur due to:

• Photography
• Lighting
• Display settings
• Manufacturing processes
• Production batches

We cannot guarantee that every device will display product colors exactly as they appear in person.

5. SIZING, FIT, AND PRODUCT EXPERIENCE

Body measurements, body shape, fabric preference, product construction, and individual expectations vary between customers.

Customers should review available sizing information before purchasing.

Statements regarding:

• Shaping
• Compression
• Lift
• Support
• Comfort
• Coverage
• Smoothing
• Fit

describe intended apparel characteristics.

Individual results may vary.

OREVYNA products are consumer apparel products and are not sold as medical devices or medical treatments unless expressly stated otherwise.

Nothing on our website should be interpreted as medical advice.

6. PRODUCT AVAILABILITY

Product availability may change without notice.

Placing a product in your shopping cart does not reserve inventory.

If a paid item becomes unavailable and cannot be fulfilled, we will provide an appropriate refund for the unavailable item.

7. PRICES

Prices may change from time to time.

The applicable product price is generally the price displayed when the order is submitted, subject to correction of obvious or material errors where permitted by law.

Taxes, duties, shipping fees, or other charges may apply depending on the order and delivery destination.

Applicable charges collected by us will be displayed during checkout where required.

8. PROMOTIONS AND DISCOUNTS

We may offer:

• Promotional prices
• Discount codes
• Percentage discounts
• Free shipping
• Bundles
• Gifts
• Other special offers

Promotions may have eligibility requirements, expiration periods, product restrictions, minimum purchase amounts, or other conditions.

Eligible orders with a merchandise subtotal of $49 USD or more qualify for free standard shipping where the offer is available, subject to our Shipping Policy.

9. ORDERS

Submitting an order does not necessarily constitute final acceptance.

Where permitted by law, we may refuse, hold, or cancel an order for legitimate reasons including:

• Payment failure
• Suspected fraud
• Unauthorized payment activity
• Product unavailability
• Obvious pricing errors
• Listing errors
• Shipping restrictions
• Legal requirements
• Abuse of promotions
• Unusually large quantities suggesting unauthorized resale
• Reasonable security or operational concerns

If we cancel an order after receiving payment, we will issue an appropriate refund.

10. PAYMENT

Available payment methods are displayed during checkout.

Payments may be processed through Shopify and independent payment service providers.

Payment processors may operate under their own terms and privacy policies.

OREVYNA does not ask customers to send complete payment card numbers, CVV codes, passwords, or other sensitive authentication information through ordinary email.

11. FRAUD PREVENTION AND ORDER VERIFICATION

We and our service providers may use automated or manual systems to review transactions for fraud prevention and security purposes.

If an order requires additional verification, we may:

• Temporarily hold processing
• Request reasonable verification
• Cancel the transaction
• Refuse the order where permitted by law

12. SHIPPING

Orders are shipped in accordance with our Shipping Policy.

Most orders are processed within approximately 3–7 business days after successful payment confirmation.

After shipment, standard delivery generally takes approximately 7–15 business days.

Eligible orders with a merchandise subtotal of $49 USD or more qualify for free standard shipping where available.

Shipping and delivery dates are estimates unless expressly stated otherwise.

13. INTERNATIONAL ORDERS

International orders may be subject to:

• Customs processing
• Taxes
• VAT
• Duties
• Brokerage fees
• Other governmental charges

Unless these charges are expressly collected during checkout, the recipient may be responsible for applicable import charges where permitted by law.

14. RETURNS AND REFUNDS

Eligible return and refund requests are governed by our Refund & Return Policy.

The standard return request period for eligible products is 30 days after delivery.

Returns may be subject to product condition, hygiene, timing, and other eligibility requirements.

Certain intimate apparel and products worn close to the body may be subject to hygiene-related limitations where permitted by law.

These limitations do not override mandatory rights relating to defective, damaged, incorrect, or legally non-conforming products.

15. ORDER CANCELLATIONS

If you wish to cancel or modify an order, contact:

support@orevyna.com

as soon as possible.

We will make reasonable efforts to assist before fulfillment begins.

Cancellation or modification cannot be guaranteed after processing or shipment has started.

16. REVIEWS AND CUSTOMER CONTENT

If our website allows reviews, photographs, comments, or other customer-submitted content, you agree that content submitted will not:

• Be fraudulent
• Be intentionally misleading
• Infringe another person's rights
• Contain unlawful material
• Contain malicious code
• Disclose information you are not authorized to disclose

Customer experiences regarding fit, shaping, comfort, appearance, and support may vary.

One customer's experience does not guarantee the same result for another customer.

17. INTELLECTUAL PROPERTY

Unless otherwise stated, the OREVYNA website and its original content, including:

• Brand names
• Trademarks
• Logos
• Graphics
• Product photographs owned or licensed by us
• Text
• Page designs
• Other original materials

are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit protected content without appropriate authorization.

18. THIRD-PARTY INTELLECTUAL PROPERTY

We respect intellectual property rights.

If you reasonably believe content on our website infringes rights you own or are authorized to represent, contact:

support@orevyna.com

Please provide sufficient information for us to identify and evaluate the relevant material.

19. THIRD-PARTY SERVICES

Our Services may rely on independent third parties, including:

• Shopify
• Payment processors
• Shipping providers
• Fulfillment providers
• Analytics providers
• Advertising providers
• Fraud prevention services
• Technology providers

These third parties may operate under their own terms, privacy policies, and legal responsibilities.

20. ADVERTISING AND ATTRIBUTION

OREVYNA may use advertising, analytics, attribution, and measurement services to advertise our products, understand conversions, prevent fraud, and improve advertising effectiveness.

OREVYNA may use AppLovin as an advertising or measurement provider in the future.

Any future use of AppLovin or similar advertising technologies will be subject to our Privacy Policy, applicable privacy controls, and applicable law.

21. PRIVACY

Our collection, use, disclosure, and processing of personal information are described in our Privacy Policy.

Please review our Privacy Policy and Privacy Choices pages carefully.

22. WEBSITE AVAILABILITY

We aim to keep our website available and functioning properly.

However, we do not guarantee uninterrupted or error-free access.

The Services may occasionally be unavailable due to:

• Maintenance
• Updates
• Third-party interruptions
• Technical problems
• Security issues
• Circumstances outside our reasonable control

23. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, the website and Services are provided on an "as available" basis.

We do not guarantee that:

• The website will always be uninterrupted
• All errors will immediately be corrected
• Every product will always remain available
• Every customer will experience the same product fit or appearance
• Delivery will occur on a guaranteed date unless expressly stated otherwise

Nothing in these Terms excludes mandatory warranties, guarantees, or consumer rights that cannot legally be excluded.

24. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Shenzhen Xinkaida Network Technology Co., Ltd. will not be liable for indirect, incidental, special, exemplary, or consequential losses arising solely from use of the website where such liability may lawfully be excluded or limited.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

25. INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, or expenses reasonably arising from your unlawful use of the Services or material violation of these Terms.

This provision does not apply where prohibited by consumer law.

26. FORCE MAJEURE

We are not responsible for delays or failures caused by circumstances outside our reasonable control, including:

• Natural disasters
• Severe weather
• War
• Civil disturbance
• Government actions
• Public emergencies
• Transportation disruptions
• Customs delays
• Strikes
• Telecommunications failures
• Major third-party service interruptions

27. GOVERNING LAW

These Terms and the contractual relationship between you and Shenzhen Xinkaida Network Technology Co., Ltd. are governed by the laws of the People's Republic of China, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your place of residence provide rights that cannot legally be excluded.

28. DISPUTES

We encourage customers to contact us first so that we have an opportunity to resolve concerns directly.

If a dispute cannot be resolved informally, it may be submitted to a court having competent jurisdiction under applicable law.

Nothing in these Terms prevents a consumer from relying on mandatory jurisdictional rights provided by applicable consumer protection law.

29. SEVERABILITY

If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the maximum extent permitted by law.

30. NO WAIVER

Our failure to enforce a provision on one occasion does not constitute a waiver of our right to enforce that provision in the future.

31. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to:

• Our business
• Products
• Services
• Policies
• Technologies
• Legal obligations

The Last Updated date at the top of this page indicates when these Terms were most recently revised.

32. CONTACT US

For questions concerning these Terms, an order, or our Services, contact us using the information below.

CUSTOMER CARE

STAY IN THE KNOW

OUR STORE

Compare Products

Create account