Shipping Policy

SHIPPING POLICY

Last Updated: August 17, 2026

Thank you for shopping with OREVYNA.

This Shipping Policy explains our general order processing, shipping, delivery, tracking, customs, and international shipping terms.

1. FREE STANDARD SHIPPING

Eligible orders with a merchandise subtotal of $49 USD or more qualify for free standard shipping where the offer is available.

Taxes, customs duties, gift cards, and certain non-merchandise charges may not count toward the free-shipping threshold.

For orders that do not qualify for free shipping, any applicable shipping charge will be displayed during checkout before payment is completed.

2. ORDER PROCESSING TIME

Most orders are processed within approximately 3–7 business days after payment has been successfully confirmed.

Order processing time is separate from carrier transit time.

Processing may take longer during:

• Weekends
• Public holidays
• High-volume sales periods
• Promotional events
• Product availability issues
• Payment review
• Fraud-prevention review
• Unexpected operational disruptions

3. ESTIMATED SHIPPING TIME

After shipment, standard delivery generally takes approximately 7–15 business days.

Actual transit time may vary depending on:

• Destination
• Shipping carrier
• Customs processing
• Weather
• Public holidays
• Transportation disruptions
• Seasonal shipping volume
• Government restrictions
• Other circumstances outside our reasonable control

Processing time and shipping time are separate.

As a general estimate, many orders may arrive approximately 10–22 business days after purchase.

Delivery timeframes are estimates and are not guaranteed unless expressly stated otherwise.

4. DELIVERY ESTIMATES

Any delivery date or delivery window displayed on our website, during checkout, in an email, or by a shipping carrier is an estimate unless expressly stated otherwise.

Carrier and customs delays may occur outside our reasonable control.

5. SHIPPING DESTINATIONS

OREVYNA ships to available destinations supported by our checkout system.

Available shipping destinations and shipping methods are determined during checkout.

If checkout does not permit delivery to a particular address or destination, shipping may not currently be available there.

6. ORDER TRACKING

Where tracking is available, tracking information will normally be provided after your parcel enters the shipping network.

Tracking systems may require additional time to display the first update after a shipping label is created.

7. CUSTOMS, DUTIES, AND TAXES

International shipments may be subject to:

• Customs inspections
• Import taxes
• VAT
• Duties
• Brokerage fees
• Other government charges

Unless such charges are expressly collected during checkout, the recipient may be responsible for applicable import-related charges where permitted by law.

Customs procedures may also cause delivery delays.

8. SHIPPING ADDRESS ACCURACY

Customers are responsible for providing complete and accurate shipping information.

Please carefully review:

• Recipient name
• Street address
• Apartment or unit number
• City
• State, province, or region
• Postal or ZIP code
• Country
• Telephone number

If you discover an address error, contact:

support@orevyna.com

as soon as possible.

We will make reasonable efforts to correct the address before fulfillment begins, but address changes cannot be guaranteed once processing or shipment has started.

9. ORDER CHANGES AND CANCELLATIONS

If you wish to change or cancel an order, contact:

support@orevyna.com

as soon as possible.

Once an order enters fulfillment or shipment, we may no longer be able to modify or cancel it.

10. UNDELIVERABLE OR RETURNED PACKAGES

A shipment may be returned because of:

• Incorrect shipping information
• Incomplete shipping information
• Failed delivery attempts
• Refusal of delivery
• Unclaimed packages
• Unpaid customs charges
• Carrier restrictions

If tracking indicates that a parcel is being returned, contact us so we can review the available options.

Additional reshipping costs may apply where the delivery failure resulted from incorrect information provided by the customer or another circumstance for which the customer is responsible, subject to applicable law.

11. LOST OR SIGNIFICANTLY DELAYED PACKAGES

If tracking does not show meaningful progress for an unusually long period or you reasonably believe a shipment has been lost, contact:

support@orevyna.com

Please include your order number and tracking information.

We may need to investigate the shipment with the applicable carrier before providing an appropriate resolution.

12. PACKAGES MARKED DELIVERED

If tracking indicates that an order was delivered but you cannot locate it, please first check:

• Around the delivery location
• With household members
• With neighbors where appropriate
• With building reception or management
• With the local carrier

If the parcel still cannot be located, contact us with your order number and tracking information.

13. DELAYS OUTSIDE OUR CONTROL

Delivery may be affected by circumstances outside our reasonable control, including:

• Customs delays
• Carrier disruptions
• Extreme weather
• Natural disasters
• Strikes
• Transportation restrictions
• Public holidays
• Government actions
• High seasonal demand
• Other similar events

14. RETURNS

Do not send product returns to the company business address listed below unless our customer support team specifically instructs you to do so.

Approved returns are subject to our Refund & Return Policy and the return instructions provided by customer support.

15. CONTACT US

For shipping or delivery questions, contact:

support@orevyna.com

Please include your order number whenever possible.